How Halal Information Works
What the halal labels in HalallO mean, where the information comes from, and why we show evidence rather than a verdict.
1.Evidence, not a verdict
HalallO does not decide whether a restaurant is halal and does not certify anyone. For each location we show the strongest source on file, where it came from and when, so you can decide for yourself. Every source is one tap away under the label.
This information is provided without any warranty. Before relying on it, especially for religious observance, check with the restaurant and, where relevant, its certifying body. HalallO doesn’t cover allergens or ingredients.
2.The labels
| Label in the app | What it means |
|---|---|
| On a certifier’s list / Listed by [certifier] | A halal certifier or an official register lists this location. Check the date and the source. |
| Confirmed by N community members | Members whose accounts are over a week old say they found it halal. That’s their experience, not a certificate. |
| The restaurant says it’s halal | This comes from the restaurant or its supplier. No certifier is on file. |
| Reported halal by others | A map or listing tags it as halal. Nobody has checked it yet. |
| Certificate may have expired | The date on the source has passed. Ask the restaurant before you go. |
| Sources disagree | Some sources say halal and some don’t. Check with the restaurant. |
| No halal information yet | Nobody has added a source for this location. Unknown doesn’t mean no. |
3.Where the information comes from
- Certifiers and official registers: published lists of certified locations.
- Restaurants and suppliers: documents and statements, shown as “Statement from the restaurant” with a date.
- The community: confirmations and disputes from members, and reports.
- Public maps and listings: places tagged as halal elsewhere, shown as reported, not checked.
Evidence is tied to a specific location. A new address or a change of owner can mean a different kitchen, so evidence never moves automatically to another branch, and a change of ownership marks existing evidence as “Ownership changed” until it is confirmed again.
4.How a label is chosen
- The label shows the strongest current source, in this order: certifier or register, community confirmations, restaurant statement, reported by others, expired source, no information.
- A source whose expiry date has passed counts only as “may have expired”.
- “Confirmed by community members” needs at least 5 members with accounts older than 7 days, and at least three confirmations for every dispute. Owners of the place don’t count.
- “Sources disagree” replaces any other label when there is an open conflict, for example at least 3 disputes making up 40% or more of community responses, or a credible source that contradicts a certificate.
5.Money never changes it
- Halal evidence is free to submit and free to see, for everyone.
- Paying for Pro or Sponsored never changes evidence, labels, how fast evidence is reviewed, or who reviews it. Reviewers don’t see who pays.
- Sponsored placements are labelled “Sponsored” and show exactly the same evidence line as everywhere else. A place with an open conflict can’t buy a sponsored slot.
- HalallO never takes money from certifiers.
6.Corrections and disputes
- Diners: use “Report a problem” on the restaurant (Halal info wrong, Not halal) or confirm or dispute halal in the app.
- Restaurants: claim your listing and submit a certificate or statement; it joins the same review queue as everyone else’s. You can’t edit or remove evidence yourself.
- Certifiers: email business@halallo.com to send us your list of certified locations or to tell us a certificate was withdrawn. Integrations are free.
How disputes are reviewed is described in the Content and Conduct Policy.